DVREX-M1 & DVRaptor

DVRex-M1 and DVRaptor Note that many of these questions are answered in the Python User Manual (printed and on-line versions) and the README file. Check out the README file carefully since it includes many of the latest updates.

If you don't find the answer you need here, you can contact our HelpLine at either MaxfairSupport@ctil.com or call 2564-9938, at office hour 9:00am - 12:45pm and 02:00pm - 05:30pm.

Contents

Q1 When I use MediaStudio it sometimes crashes my system. This especially happens when I close MSPro.
Q2 When I scrub audio in MediaStudio there is noise when the scrub stops.
Q3 I'm running NT4.0 and I can't select 32 or 48kHz.
Q4 I can't record to the Sony DSR-200 camera. The video and audio play to the camera through the 1394 i.Link but the camera won't roll.
Q5 I have a Canon XL-1 and I recorded multiple channels of audio using a couple of mics. I know video for windows (AVI) only supports a single stereo channel, can I capture the other channels?
Q6 I want to record audio to the extra 2 channels in 32kHz mode.
Q7 I'm having some sporadic problems in MediaStudio (audio especially).
Q8 Can I use multiple capture cards in my system - I have an ATI capture/VGA card.
Q9 I get the error "Can't find CSCPCDV.DLL" when I run Rex Edit after installing the new drivers.
Q10 I am buying a Sony DSR-300 digital DV Camcorder. Is your DVRex-M1 compatible with it?
Q11 Is your Canopus compatible with my computer?
Q12 How far is the Sun from the Earth?
Q13 I have questions about Ulead's Media Studio Pro 5.0.
Q14 I can't get video overlay on my VGA monitor.
Q15 I have a multimedia home PC. All my IRQs are taken and the DVRex doesn't get Q17 assigned any. What can I do? I have on-board SCSI and soundcard.
Q16 Can I use the DVRex to convert my analog footage to DV?
Q17 Can I change the compression ratio with the DVRex from 5:1?
Q18 Can I use the DVRex over a network?
Q19 What's the difference between a hardware CODEC and a software CODEC product?
Q20 How do I set the compression and decompression with the DVRex?
Q21 I'm having trouble capturing video to the Medea 17GB VideoRaid. I have a P2 with a 440LX chipset.
Q22 I can not get Rex Video to open in "Preview" mode in MediaStudio.
Q23 I get big blocks in my video which have information for the previous frames.
Q24 When I render a new movie in MediaStudio I get an error saying "Invalid…".
Q25 How does the DVRex compare to the other hardware CODEC PCI cards?
Q26 How can the DVRex have a 4GB file size capability while everyone has a 2GB limit?
Q27 I have SVHS and 3/4, IBM P90, Win 95, and a 4.5G hard drive. Will that work?
Q28 Are there any known incompatibilities with hardware (Ethernet, display cards, etc.)
Q29 Have you experienced any audio sync problems?
Q30 Can I edit several tracks of audio simultaneously with the video?
Q31 Does it support cuts playback in Real time (i.e.: no rendering the whole time line before playing back to tape). How many tracks of audio can it playback simultaneously?
Q32 When using the product to input S-video (analog) and output Firewire to a recorder, can any adjustments be made to the video to improve/correct the source without writing to the hard disk first?
Q33 What type of support is there for audio mixing, effects, re-sampling and other advance controls of sound?
Q34 Does your program keep the video in DV format at all times or does it convert it to another type (like MJPEG)?
Q35 Does your product offer full support and are all of your features available in other common editing software?
Q36 Can I read any type of video or audio file that I many have on my system and output it through your product?
Q37 Is your product compatible with the other common video capture cards and software on the market (i.e. can they be in the same machine and be used at the same time)?
Q38 I have an AWARD BIOS and I get a windows error about "Wrong format" when I try to use Rex Edit.
Q39 My computer won't boot after installing the DVRex.